英语日常交流口语【星级酒店英语口语附字幕,Unit3】

英语口语网权威发布星级酒店英语口语附字幕 Unit3，更多星级酒店英语口语附字幕 Unit3相关信息请访问英语口语网。

Lesson One

第一课

Guest Thinks Bill Is too High

客人认为费用太高

C:Good afternoon,Finance Department.

店员:下午好，财务部。

G:Hello.I have a question about my bill.

旅客:你好，我想询问一个关于账单的问题。

C:May I have your room number,please?

店员:请问你的房间号码？

G:3309.

旅客:3309。

C:3309.And what"s your question,ma"am?

店员:是3309房间，你有什么问题吗，女士？

G:The laundry charge is too high.

旅客:洗衣费太高。

I only used the laundry service twice last month.

上个月我只洗过两次衣服，

It can"t be 420 yuan.It"s impossible.

不可能是420元。

C:Just a moment,please.Let me get your laundry slips for the last month

店员:请您稍等，让我看一下您上个月的洗衣单

...Thank you for holding.

......谢谢您的配合。

According to our records you used the laundry service four times last month.

根据我们的记载，你上月共洗过四次衣服，

I have our copies of your laundry bills here.

我这也有一份您的洗衣单，

Would you like to come down to and check them?

您愿意下楼来核对一下吗？

G:Yes,I would.Thank you.

旅客:是的，我愿意。谢谢你。

G:Hello.I"m here to see the laundry slips you charged me for.

旅客:你好，我来看洗衣费用账单。

C:You"re Mrs. Jackson in room 3309?

店员:您是3309房间的Jackson 夫人吗？

G:Yes,that"s right.I think there must be a mistake.

旅客:是的，我想是弄错了。

I only used the laundry service twice last month.

我上个月只洗过两次衣服。

C:Here are your laundry slips.

店员:这是您的洗衣单。

G:There I told you.These two are not ours.

旅客:我不是说过吗，那两次不是我们洗的。

C:That"s not Mr. Jackson"s signature?

店员:那不是Jackson先生的签名吗？

G:No,it"s not.

旅客:对，不是。

I think this says 3307,although I can see how you might think it"s 3309.

虽然我看这也像是3309房间，但是我认为是3307房间，

It"s not so clear.

这写的不太清楚。

C:Let me see...Yes,I see what you mean.

店员:让我看看......是的，我明白了。

Okay,I"ll check the signature of the guest in room 3307.

好吧，我将核对一下3307房间客人的签字。

G:Well anyway,they"re not ours.

旅客:好了，不管怎么样，不是我们的签字。

So could you please take them