英语会话银行 银行英语会话Lesson01

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Lesson 1 Welcome Customers
Key Sentences
Good morning, sir.
Good afternoon, madam.
Hello, Mr.Jones.
Can I help you?
I want to change some money.
This way, please.
Thank you.
Not at all.
How much would you like to deposit?
Dialogue 1
A: Good morning, madam.
B: Good morning.
A: May I help you?
B: Yes, I want to change some money.
A: This way, please.
B: Thank you.
A: You"re welcome.
Notes:
1. Good morning. Good afternoon. Good evening. Good night.
2. Thank you. Thank you very much. Thank you so much. You"re welcome.
Once again
A: Good morning, madam.
B: Good morning.
A: May I help you?
B: Yes, I want to change some money.
A: This way, please.
B: Thank you.
A: You"re welcome.
Dialogue 2
A: Good afternoon, Mr. Anderson.
B: Good afternoon, Miss Li.
A: How nice to see you again!
B: Nice to see you, too.
A: It"s been a long time, hasn"t it? How are you?
B: Fine, thank you. And you?
A: Very well too, is there anything I can do for you?
B: Yes. Could you guide me to where I can change money?
A: Sure, Mr. Anderson, please come along with me.
B: Thank you.
A: My pleasure.
Notes:
1. Good afternoon, Mr. Anderson. Mr. Mrs. Miss Ms
2. How nice to see you again! I"m glad to see you again. It"s good to see you again
Once again
A: Good afternoon, Mr. Anderson.
B: Good afternoon, Miss Li.
A: How nice to see you again!
B: Nice to see you, too.
A: It"s been a long time, hasn’t it? How are you?
B: Fine, thank you. And you?
A: Very well too, is there anything I can do for you?
B: Yes. Could you guide me to where I can change money?
A: Sure, Mr. Anderson, please come along with me.
B: Thank you.
A: My pleasure.
Dialogue 3
A: Hello, Mr. Jones.
B: Hello, Miss Wu.
A: Long time no see. How is everything at home?
B: Pretty good, thank you. And you?
A: OK, thanks. Anything I can do for you?
B: I need to remit