[慢速生活英语口语广播06：饭店客房服务(MP3)]日语常用口语1000句
hotel housekeeping饭店客房服务
I"m so glad that the hotel I booked didn"t turn out to be a dump. The last time I went on vacation, I booked it online sight unseen, and it turned out to be a run down motel. This hotel was completely different. The décor was tasteful and updated, the staff was friendly, and the rooms were well-maintained.
Well, that is, until my second day there. When I left my room in the morning, I had removed the "Do Not Disturb" sign from my door so that housekeeping would know I needed my room made up. When I got back in the afternoon, though, it hadn"t been done properly. The maid had made the bed, cleaned the bathroom, and re-stocked the mini-bar, but she hadn"t vacuumed the carpet and didn"t leave any soap or clean towels. I called down to the front desk to make a complaint.
我很高兴我订的旅店不是那种脏乱差之地。上次度假时我在网上订了一家酒店我也没有亲眼考查，结果是一家很破旧的汽车旅馆。这回的酒店完全不同。装修很好且很现代，员工很友好，房间设施保持得很好。这种好感一直保持到了第二天。当我早上离开房间时，我将“免打扰”的片子从门上移走了，这样服务人员就知道我的房间需要打扫了。但当我下午回来的时候，房间打扫得并不好。服务员倒是整理了床与卫生间，还有迷你吧，但是他们没有吸地毯，也没有给我留下香皂与干净的毛巾。我于是电话到前台投诉。
Dialog
英语情景对话
"Front desk. How may I help you?"
女：这里是前台，请问有什么可以帮助的
"Hello. I"m in room 1201 and housekeeping didn"t leave any soap or clean towels. And, the floor still needs to be vacuumed."
男：你好，我是1201房间，服务员没有给我留下香皂与干净的毛巾。还有地板也需要吸一下
"Oh, I"m so sorry. Let me connect you with housekeeping." I waited on hold.
女：噢，真抱歉，我这就给您转到客房部。我在线上等着
"Housekeeping."
女：这里是客房部
"Yes, this is room 1201. The maid who cleaned my room didn"t leave any soap or clean towels, and the floor needs vacuuming."
男：你了，这是1201房间。给我打扫房间的服务员没有给我留下香皂与干净的毛巾，地板也需要吸一下。
"Okay. I"ll get someone up there right away to take care of that."
女：好的。我会马上叫人去处理
About 10 minutes later, the maid knocked on the door. I stepped out of the room and she left the toiletries in the bathroom and vacuumed. That was pretty quick service. I"m glad I didn"t get the run-around.
十分钟后，有服务员来敲门。我出去转了一会，服务人员给我留下了卫生间的相关物品并吸了地板。服务得很迅速。我很高