日语常用口语1000句 慢速生活英语口语广播16：退DVD机(MP3)
returning a DVD player退DVD机
I bought a new DVD player last weekend. When I got home and hooked it up, I realized that it was defective. I trudged back to the store to return it.
上周末我买了一个新DVD机。当我拿到家里插上电以后，我发现机器有问题。我又费力气将它拿回商店去退。
Dialog
英语情景对话
Clerk: Next, please.
女：下一位顾客，请
Jeff: Hi, I bought this DVD player last Saturday and I"d like to return it.
男：嘿，上周六我买了这个DVD机，我现在想退了它。
Clerk: What"s the reason for the return?
女：为什么要退呢
Jeff: It"s not working properly.
男：它工作不正常
Clerk: What"s the matter with it?
女：具体是什么问题
Jeff: Well, several things. First of all, the remote doesn"t work.
男：有几个问题，首先遥控器不管用
Clerk: Did you put batteries in it?
女：你有没有放电池呀
Jeff: Yes, of course, but it still didn"t work. I couldn"t change any of the functions on the display. It also doesn"t fast forward when I"m playing a DVD. It rewinds but it won"t fast forward while the picture is playing. On top of that, I couldn"t get the closed caption feature to work.
男：当然，放了可还是不工作。显示屏上的什么功能我都控制不了。播放DVD的时候我还没有办法快进。 可以后退就是不能快进。更严重的是，我也没有办法将关掉的字幕功能打开。
Clerk: Okay, I see. Anything else?
女：明白了，还有其它问题吗
Jeff: Yes, as you can see, the casing scratches very easily. I just took it out of the box and put it on my entertainment unit and I got all of these scratches.
男：有，你看看，这机器的壳子特别不经刮。我只是从箱子中拿出来，放到我们娱乐组合中，就在盒子上留下这么多刮痕
Clerk: Oh, are you sure you didn"t scratch it with your keys or set some things on top of it?
女：你肯定你没有碰到你的钥匙或将其它什么东西放在DVD上了吗
Jeff: No, I"m sure.
男：当然没有
Clerk: Well, I"m sure that it"s just a problem with this one player. I"ve never seen this with any of the models made by this brand. Do you have the receipt?
女：我相信只是这台机器出了毛病。我卖过的这个品牌的所有型号的机器都没有出现过类似的情况。你带收据了吗
Jeff: Yes, here it is.
男：是的，这呢
Clerk: Do you want to exchange it or return it?
女：你是想换还是想退
Jeff: I"d like to return it.
男：我想退了它
Clerk: Okay, how did you pay for it?
女：买的时候您是如何付的款
Jeff: With a credit ca