2018年ACCA考试F1管理学术语英汉对照解释(1)|管理学术语
Foundations of Control:
1、Control:控制
The process of monitoring activities to ensure that they are being accomplished as planned and of correcting any significant deviations.
是对各项活动的监视,从而保证各项行动按计划进行并纠正各种显著偏差的过程。
2、Market control:市场控制
An approach to control that emphasizes the use of external market mechanisms to establish the standards used in the control system.
是一种强调使用外在市场机制,在系统中建立使用标准来达到控制的方法。
3、Bureaucratic control:官僚控制
An approach to control that emphasizes organizational authority and relies on administrative rules, regulations, procedures, and policies.
是一种强调组织的权威,依靠管理规章、制度、过程及政策来实现控制系统的方法。
4、Clan control:小集团控制
An approach to control in which employee behavior is regulated by the shared values, norms, traditions, rituals, beliefs, and other aspects of the organization‘s culture.
在小集团控制下,员工的行为靠共同的价值、规范、传统、仪式、信念及其他组织文化方面的东西来调节。
5、Control process:控制过程
A three-step process including measuring actual performance, comparing actual performance against a standard, and taking managerial action to correct deviations or inadequate standards.
控制过程可以划分为三个步骤:(1)衡量实际绩效;(2)将实际绩效与标准进行比较;(3)采取管理行为来纠正偏差或不足。
6、Management by walking around (MBWA):走动管理
A team used to describe when a manager is out in the work area, interacting directly with employees, and exchanging information about what‘s going on.
描述的是管理者到达工作现场,直接与员工交流,交换关于工作如何进展的信息。
7、Range of variation:。 偏差范围
The acceptable parameters of variance between actual performance and the standard.
是实际工作成绩与标准之间可接受的偏差参数。
8、Immediate corrective action:直接纠正行动
Corrective action that corrects problems at once to get performance back on track.
是指立即将出现问题的工作矫正到正确的轨道上;
9、Basic corrective action:彻底纠正行动
Corrective action that looks at how and why performance deviated and then proceeds to correct the source of deviation.
则首先要弄清工作中的偏差是