based on The,Study,on,Higher,Vocational,Hotel,Management,Teaching,Reform,based,on,People-Oriented,Management,Philosophy

　　Abstract: Hotel with humanization management pursuit of customer satisfaction, on the one hand, to emphasize the customer as the center; On the other hand, the employee satisfaction in the important position, based on pressure, some people even puts forward "staff first, customer the second" the management idea, stressing that there is no satisfaction of the staff would have not satisfied customers. Attention employee satisfaction is the emphasis on customer satisfaction; it is to point to the specificity of the hotel products. Humanistic management theory of modern hotel the user need hotel in the first place reflects the principle of humanistic concern, from construction, furniture, decoration and other environmental design, operation procedure and vocational service such as the environment design, fully embodies all aspects of this principle. At present, the hotel management "people-oriented" has become a hotel industry trends.
　　Key words: Hotel Management Teaching; Higher Vocational; People-Oriented Management Philosophy